Privacy Policy

This Privacy Policy explains how Strefa Kreacji collects, uses, and protects your personal data when you use our online platform and services. We are committed to protecting your privacy and handling your data in a transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data We Collect

We may collect various types of personal data from you when you interact with our site or services. This includes:

**Identity and Contact Data:** Such as your name, company name, email address, phone number, and billing address.

**Project Data:** Information related to your design projects, requirements, preferences, and feedback you provide.

**Technical Data:** Including internet protocol (IP) addresses, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.

**Usage Data:** Information about how you use our site, products, and services.

**Marketing and Communications Data:** Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Data

We use different methods to collect data from and about you, including through:

**Direct interactions:** You may give us your Identity, Contact, and Project Data by filling in forms or by corresponding with us by post, email, or phone. This includes personal data you provide when you:

* Request a quote for our services.

* Engage our design services.

* Subscribe to our service or publications.

* Request marketing to be sent to you.

* Give us feedback or contact us.

**Automated technologies or interactions:** As you interact with our site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

**Third parties or publicly available sources:** We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

Legal Basis for Processing Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

* Where we need to perform the contract we are about to enter into or have entered into with you.

* Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

* Where we need to comply with a legal obligation.

* Where you have given your explicit consent to the processing.

How We Use Your Data

We use the data we collect in various ways to provide and improve our services, including:

* To provide and maintain our services.

* To process and manage your design projects and service requests.

* To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

* To enable you to participate in surveys or provide feedback.

* To administer and protect our business and this service (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

* To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

* To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

* To make suggestions and recommendations to you about services that may be of interest to you.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Sharing

We may share your personal data with trusted third parties, including service providers who assist us in operating our business and providing our services (such as IT and system administration services, payment processors, and analytics providers). We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may also disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the service or the public.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your Data Protection Rights

Under data protection laws, you have rights including:

**The right to access:** You have the right to request copies of your personal data.

**The right to rectification:** You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

**The right to erasure:** You have the right to request that we erase your personal data, under certain conditions.

**The right to restrict processing:** You have the right to request that we restrict the processing of your personal data, under certain conditions.

**The right to object to processing:** You have the right to object to our processing of your personal data, under certain conditions.

**The right to data portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Withdrawing Consent

Where we rely on consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to Complain

If you are not satisfied with any aspect of our data collection and use, you have the right to complain to the relevant supervisory authority for data protection issues. In Poland, the relevant authority is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych). We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.

Our site uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our separate Cookie Policy (if applicable and available on our site).

Contacting Us

To ask questions or comment about this privacy policy and our privacy practices, you may contact us at:

Strefa Kreacji
45 Rynek, Suite 3A
Wrocław, Lower Silesian Voivodeship, 50-116 Poland